Privacy Policy

101 Okey: Sultan · Version 1.0 · Effective: 1 November 2026

This Privacy Policy explains how personal data is collected, used and shared when you play 101 Okey: Sultan (the "Game") or use the website 101sultan.com, and what rights you have. The Game is available worldwide, so this policy is written to meet the Turkish Personal Data Protection Law No. 6698 (KVKK), the EU General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act 2018, and US state privacy laws such as the California Consumer Privacy Act as amended by the CPRA (CCPA). The statutory Turkish notice is the KVKK Aydınlatma Metni (Turkish only); this English policy covers the same points. The Turkish version of this policy is Gizlilik Politikası.

1. Controller and representatives

ItemValue
ControllerIS.TEAM LLC
IncorporationLimited liability company organised under the laws of Delaware, USA
Address8 The Green, Ste A, Dover, DE 19901, United States
Company websitehttps://is.team
Game websitehttps://101sultan.com
E-mail (all privacy requests)destek@101sultan.com
VERBİS registration (Türkiye)[VERBİS KAYIT NO]
Data controller representative in Türkiye (KVKK Art. 16)[VERİ SORUMLUSU TEMSİLCİSİ: ad/unvan, adres]
EU representative (GDPR Art. 27)[EU TEMSİLCİSİ]
UK representative (UK GDPR Art. 27)[UK REPRESENTATIVE]
Data protection officerNot required (GDPR Art. 37); contact destek@101sultan.com

2. In short

3. Data we process, why, on what legal basis and for how long

CategoryDataPurposeLegal basisRetention
Accountrandom player ID, app-generated device ID (guest), Apple/Google account ID, e-mail if shared, username, avatar choice, friend codeaccount creation, sign-in, account securitycontractuntil deletion, then anonymised
Profile (optional)self-declared genderfeatures you choose, e.g. gender-specific loungescontractuntil changed or account deleted
Legal consentsaccepted document versions and dates, 18+ confirmation, marketing opt-in statusproof of compliance and consentlegal obligation, legitimate interest10 years after deletion
Gameplaymatch results, points, level/XP, Sultan Points, tournament entries, owned/equipped items, daily streakproviding the Game, leaderboards, tournamentscontractuntil deletion; weekly leaderboards deleted on deletion
Virtual chip ledgerevery chip movement, table stakes, prizeseconomy integrity, fraud and cheat prevention, supportcontract, legitimate interest10 years (audit trail; de-identified on deletion)
Purchasesproduct ID, store transaction ID, store, date, purchase notification (country, price, currency)verifying and delivering purchases, refunds and disputescontract, legal obligation (tax and commercial law)10 years
Responsible playmonthly spending limit and change dates, break and self-exclusion records (type, start, end), total of this month's purchasesapplying spending limits, breaks and self-exclusioncontract, legitimate interest (supporting responsible play)until account deletion
Socialfriends and requests, last-seen time, username searchfriends and invitescontractuntil deletion
Direct messagesmessages with friends, table invitesmessaging, moderation of reportscontract, legitimate interest12 months; deleted immediately on account deletion
Table chattext messages at a tableplayer communicationcontractnot stored on our servers (live relay); reported messages kept 6 months with the report
Voice chatmicrophone audio, only when you turn the mic on (speaking is a VIP feature)live voice at the tablecontractnot recorded
Notificationspush token, platform, notification preferences, send countersservice notifications (friend requests, messages, tournament results, daily gift reminders)contract, legitimate interestuntil the token becomes invalid or the account is deleted
Marketingmarketing opt-incampaigns and newsconsentuntil withdrawn; opt-out record 3 years
Technical & securityIP address, request and error logs, app versionsecurity, abuse prevention, debugginglegitimate interest, legal obligation (Turkish Law 5651)12 months; statutory traffic data 1-2 years
Support & requestse-mails, data-subject requestsanswering youlegal obligation, legitimate interest3 years
Website formsfriend code, optional e-mail and note entered in the account-deletion form; a short-lived digest of your IP address to prevent abuseverifying and carrying out deletion requests, preventing form abuselegal obligation (handling erasure requests), legitimate interest3 years (proof of handling); IP digest at most 30 days
Moderationreports, sanctionscommunity safetylegitimate interest2 years (for permanent bans, as long as needed to prevent re-registration)

Legal bases in the table correspond to: contract = GDPR/UK GDPR Art. 6(1)(b), KVKK Art. 5(2)(c); legal obligation = Art. 6(1)(c), KVKK Art. 5(2)(ç); establishment, exercise or defence of legal claims = Art. 6(1)(f), KVKK Art. 5(2)(e); legitimate interest = Art. 6(1)(f), KVKK Art. 5(2)(f); consent = Art. 6(1)(a), KVKK Art. 5(1). We do not process special categories of data (health, biometric, religion, ethnic origin etc.); voice is never recorded or used for recognition, so no biometric data is processed.

Information stored on your device is described in the Cookie & SDK Policy.

Legitimate interests

We rely on legitimate interests to protect the Game and accounts against cheating, fraud, chip trading and attacks; to review reports for community safety; to fix errors and keep the service running; to keep consent and transaction records so we can defend legal claims; and to apply responsible-play tools. We balanced these interests against your reasonable expectations and rights (data minimisation, short retention, no advertising, no profiling). You may object to such processing on grounds relating to your particular situation (GDPR Art. 21).

4. How we collect data

Data is collected electronically, automatically and partly automatically, from what you enter in the app and in forms on 101sultan.com, the actions sent to our game servers while you play, the Apple/Google sign-in providers (identifier only, and e-mail if you allow it), App Store / Google Play and our purchase-validation service. Providing account data is necessary to use the Game; without it we cannot create an account.

5. Recipients

We do not sell your data or share it for advertising. We use these service providers (processors):

RecipientRoleDataLocation
Google LLC (Google Cloud)servers, database, cacheall game dataGermany (Frankfurt, EU)
IS.TEAM LLC's e-mail service providerreceiving and answering support e-mailsyour e-mail address and messages[E-POSTA SAĞLAYICISI VE KONUMU]
Cloudflare, Inc.network security, DDoS protection, CDN, website hosting (Cloudflare Pages), e-mail routingIP address, request data, support e-mailsUSA / global
LiveKit Inc. (LiveKit Cloud)voice chat relayplayer ID, username, live audio (not recorded)USA / regional servers
RevenueCat Inc.in-app purchase validationplayer ID, store receipt and transaction dataUSA
Google LLC (Firebase Cloud Messaging)push delivery (Android and iOS)push token, notification contentUSA
Apple Inc. / Google LLCapp stores, payments, Sign in with Apple/Googleindependent controllers for your store account and paymentsUSA / EU
Our representatives in Türkiye, the EU and the UKhandling requests and authority correspondencedata needed for your requestTürkiye / EU / UK
Legal and financial advisersadvice under professional secrecyas needed—
Competent authoritieslegal obligationas lawfully requestedTürkiye / country concerned

Other players can see your username, avatar, level, title, leaderboard rank, table chat messages and (if you are VIP and turn your mic on) hear your voice.

6. International transfers

IS.TEAM LLC is established in the United States. Your data is processed and stored outside Türkiye — on our servers in Germany (Google Cloud, Frankfurt) and at service providers in the USA; nothing is stored in Türkiye. Safeguards:

When you give data directly to us it is processed by a company in the USA; the same safeguards and security measures apply. You can ask for a copy of the safeguards at destek@101sultan.com.

7. Security

All connections use TLS (HTTPS/WSS); access tokens are short-lived; refresh tokens are stored only as hashes; chip movements are recorded in an append-only double-entry ledger; server access is restricted to authorised staff. If a personal data breach is likely to affect your rights we will notify the competent authorities and, where required, you.

8. Your rights

Write to destek@101sultan.com to exercise any right. Requests are free and answered within 30 days (under the GDPR this may be extended by two further months for complex requests; we will tell you). To protect your account we may ask for information that identifies it (username and friend code).

Türkiye (KVKK Art. 11)

You may learn whether your data is processed and request information about it; learn the purpose and whether data is used accordingly; know the third parties in Türkiye or abroad to whom it is transferred; request rectification, and erasure or destruction under KVKK Art. 7, and notification of these to recipients; object to a result against you arising solely from automated analysis; and claim compensation for unlawful processing. How to apply is described in the KVKK Aydınlatma Metni; you may also apply via our representative in Türkiye. If your request is rejected or not answered in time you may complain to the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).

EEA and United Kingdom (GDPR / UK GDPR Arts. 15-22)

You may also contact our EU representative [EU TEMSİLCİSİ] (EEA) or our UK representative [UK REPRESENTATIVE] (UK). Under Art. 77 GDPR you have the right to lodge a complaint with a supervisory authority, in particular in the EEA member state of your habitual residence, place of work or the alleged infringement; in the UK with the Information Commissioner's Office (ICO, ico.org.uk). We would appreciate the chance to address your concern first.

US state privacy laws (California CCPA/CPRA and similar laws)

9. Children

The Game is intended only for persons aged 18 or over and is not directed to children. You are asked to confirm that you are 18+ at first launch. We do not knowingly collect personal data of anyone under 18 — including children under 13 within the meaning of the US Children's Online Privacy Protection Act (COPPA). If we learn of such an account we close it and delete its data. If you believe a child is using the Game, write to destek@101sultan.com.

10. Automated decisions

Automated signals help detect cheating and chip dumping; permanent bans are reviewed by a human and can be appealed. We do not make decisions based solely on automated processing that produce legal or similarly significant effects (GDPR Art. 22), and we do no profiling or advertising personalisation.

11. App permissions

Microphone: only when you tap the mic in voice chat. Notifications: only if you allow them; categories can be turned off in Settings. Location, contacts, photos, camera and advertising ID are not used.

12. Website

The website 101sultan.com uses no advertising, analytics or tracking cookies; see the Cookie & SDK Policy.

13. Changes

We may update this policy; material changes are announced in the Game before they take effect and the version number changes.

14. Contact

IS.TEAM LLC · 8 The Green, Ste A, Dover, DE 19901, United States · destek@101sultan.com · https://101sultan.com